Saturday, May 23, 2020
5 Conversation Habits that Ruin Your Personal Brand - Personal Branding Blog - Stand Out In Your Career
5 Conversation Habits that Ruin Your Personal Brand - Personal Branding Blog - Stand Out In Your Career Thereâs one type of communication you engage in more often than any other. Itâs conversation. You are in conversation â" online or on-ground â" more frequently than you get opportunities to deliver presentations, webinars or otherwise engage with people in a more formal or structured setting. While there are many presentation skills courses (including the one I teach at UCLA Extension), very few people receive guidelines or feedback about how to speak up effectively in a dyad or small group conversation. Thatâs why conversations are the biggest threat to your personal brand and reputation. You have a lot of practice, and no principles Hereâs a secret only professional communicators know. There is no casual conversation in business. What happens to your reputation or personal brand when youre just talking creates a lasting, negative perception about you that will be hard to shake. And, yet you probably treat conversation as a spontaneous event, where no ones really prepared remarks. Letâs take the conversation youâre likely to engage in during a meeting. A typical meeting is scheduled to discuss an issue, get a consensus or decision and set in motion some action plans. These are the five ways you damage your personal brand, by unknowingly behaving badly 1. Scattershot Definition: Broad but random and haphazard talk. You might be narrating your unprocessed stream-of-consciousness, and inadvertently broadcast your brainâs synapse gone wild. Example: âChoosing the ideal weather for our associations event makes me think about global warming, and polar bears, which I havenât seen since I visited the San Diego Zoo in 2010, when my mother was here for a visit from Chicago, which is where they had that world exposition to introduce ice cream cones. Itâs the windy city. Remember that old song âWendy? by The Association? 2. Hijack Definition: To commandeer, stop and steal from. This is either your well-meaning attempt to prevent the group from going in the wrong direction or your direct attack on the leaders authority, in order to wrest control of the issue. Example: âI know weâve been brought together so we can accept or reject the offer, but letâs brainstorm!â 3. Dog pile â" (AKA Me Too!) Definition: Jumping on top of a group or another person, creating a crushing tower. This is when you rush to say you should get credit for a good answer, even though someone else already made the point. Example: âYes, me, too! I agree! Thatâs what I would have said! Exactly my point!â 4. Hoaxing Definition: An attempt to trick someone into believing your interest is genuine or your intention is good. This is when you try to disguise your disapproval or agenda, by using a transparent leading question. Example: âWould you really want to tell clients that?â âDo you think they would be offended?â âDo you think we can afford for you to do that?â 5. Roundabouting Definition: Taking a circuitous or indirect route. This is when you attempt to conceal your real request or agenda by burying it. This is when you (misguidedly) put a needle in a haystack. Example: âI wanted us to come together to discuss the financial investment in marketing. I also wanted to address the facilities management costs in the budget that was submitted. And finally, can I ask you a favor? Could I get Friday off so I can go to my financial plannerâs wedding?â The first step to breaking these habits is recognizing when youre doing one of them. The next step is stopping, before the words leave your mouth. But you may want to use a powerful alternative; a conversational structure that will make your point and not just shut you up. Thereâs a simple solution for each one of these conversational habits. It involves a two-word construction: would-because. If youd like my instructional worksheet with examples: email me at Nance@NanceRosen.com with the subject line: would-because. Author: Nance Rosen is the author of Speak Up! Succeed. She speaks to business audiences around the world and is a resource for press, including print, broadcast and online journalists and bloggers covering social media and careers. Read more at NanceRosenBlog. Twitter name: nancerosen
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